Shipping x Delivery

Orders are shipped within 72 hours using Standard Shipping with Tracking Number via French Postal Service (unless otherwise stated in our communication with you).

Estimated shipping times

France: 1-2 business days

North America: 5-8 business days

Europe: 3-5 business days

Australia, New Zealand and Oceania: 5-12 business days

Asia Pacific: 5-12 business days

Latin America and the Caribbean: 5-12 business days

We'll do our best to meet these shipping estimates, but cannot guarantee them as some factors may be dependent on shipping agencies and customs.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We cannot be responsible for any delays caused by destination customs clearance processes, local duties and taxes, and items that are lost in transit. 

 

As the recipient, you are liable for any subsequent costs incurred for parcels returned to us due to attempted deliveries, insufficient/incorrect delivery information or failure to retrieve parcels from delivery centres. 

 

If you have any questions, feel free to email us at ask@sagastudio.co and we'll do our best to assist.

Return x Exchange

Great care is taken to ensure that all images and information provided are accurate and as close as possible to the actual item. All orders are also carefully packaged and checked prior to shipping.

 

We only provide refunds and exchanges in limited and reasonable circumstances. Contact us at ask@sagastudio.co with your request within 7 days of receiving your order and we will try our best to resolve the issue. If we have agreed on a refund or exchange, kindly return the item within 7 days from the date of refund/exchange confirmation.

Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:

  • Custom or personalized orders

  • Items on sale

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Visionary Jewelry

Tribal Tech Clothing

Designer Leather